How can we help?

We want to make it easy for our customers and sellers to get everything they need from our site. To do this, we’ve addressed some of our most common questions in the articles below so you can quickly find the answers you’re searching for.

Still can’t find a solution? Contact us directly, and we’ll happily try to resolve your query.

faber for sellers

Would you like to grow your creative business and reach new buyers?

We’re searching for skilled craftspeople, artists and makers to join our vibrant community of sellers.

faber for customers

Whether you’re treating yourself or looking for perfect gift for a loved one, we’ve got you covered.

We offer everything from eco-friendly children’s toys to luxury homeware – all created by genuine artisans.